Safety in the City

Call 911 whenever you feel unsafe or see suspicious behavior. If a crime has occurred and your personal safety is not at risk, you can file a police report online or submit a 311 request.


Bolton Hill Email Network (BHEN). If you witness an incident that you believe affects the safety of the Bolton Hill community, email Please remember to indicate who, what, when, and where, specifying the block number of the street or a cross street where the incident occurred, and provide contact information if you wish to be contacted by anyone with pertinent information related to the incident. Assuming that it meets these criteria, the BHEN editor distributes the message through the BHCA email network used to share information with the community. In some instances a message is not distributed because the editor determines that it’s not a threat to the safety of the community. You can always directly post to the Bolton Hill Nextdoor network or BHCA Facebook page as well.

Enhance your house lighting. One of the best deterrents for crime is a well lit area. Here are some tips on enhancing the lighting around your home:

  • Light your vestibule from dusk to dawn by installing a low-energy light bulb. Do you have an outside light at your front door? Be sure it is on at night. Add and activate a timer or low-cost “dusk to dawn” electric-eye switch to turn the light on and off automatically.
  • Motion detector lighting in the back of your house is helpful to discourage people with ill intentions from entering your property. The City recommends clearly displaying your house number in the rear of your property facing the alley to better locate your property in the event of an emergency.

Consider a private camera. Several different vendors offer private cameras varying in sophistication and video storage capabilities. You maintain control over the camera but can offer footage to other neighbors or police in the event of a crime.

Report streetlight outages. The City and Baltimore Gas & Electric (BGE) maintain and repair streetlights, though it’s not always evident which ones are maintained by the City and which are maintained by BGE. Report a streetlight outage by entering the nearest address through 311 and the online BGE tool as soon as you notice a light is out so it can be fixed promptly. A streetlight outage is usually remedied within 24-48 hours. When a daylight savings time transition occurs in the spring and fall, some lights may be out because their timing just needs to be adjusted. It’s still a good idea to report any streetlight you see that is no longer lighting the streets.

If the streetlight directly across the sidewalk from your home was upgraded to an LED light recently, it may feel as though too much bright light is entering your home at night. Please make a 311 request to have a partial light cover installed on the side of the light nearest your home.

Join a Citizens on Patrol (COP) walk. COP walks unite residents with local police and city services. Bolton Hill residents walk our neighbor- hood for one hour a week, noting crime, safety, grime, and community issues that need attention and resolution by the community, police, or the City. Police officers sometimes join the group. Help your neighbors maintain a safe and vibrant community by joining one of our safety patrols. Find a time to fit your schedule and join COP walkers now. For information or to volunteer contact

Deter car theft. As with anywhere in the city, theft of items left in a car can occur. Car thefts are often crimes of opportunity. Reduce your risk by making sure that no items are visible in your vehicle and all doors are locked.

Deter package theft. Bolton Hill stoops are unfortunately targets for package theft. If you are unable to have packages delivered to a secure location, you can follow a couple practices that reduce the risk of package theft. When ordering packages, fill out the field that automatically generates “packages must be left inside of the vestibule” for Amazon, UPS, and FEDEX. You can also sign up for a USPS email notification that will email you a list of the mail and packages you are expected to receive that day.

Avoid walking with headphones and ear buds. It’s ill advised to walk with headphones or ear buds around the neighborhood. They distract from minding traffic when crossing the street while increasing your risk of being a target for crime.

Remember community conferencing. Remember that you can ask for community conferencing when you report a crime. Community conferencing is a voluntary opportunity for all parties involved in a crime to voice what they need to make the situation right and determine a resolution outside the justice system. If an agreement is not reached, a case will proceed through the justice system as it would have otherwise.

Shuttle for MICA students. MICA provides shuttle service for students from 5 p.m.– 4 a.m. Call 410-225-2245 for shuttle info or walking escorts.

Brown Memorial


UPS Store