BHCA has contracted to implement new association management software, Neon One, to streamline operations, enhance member value, and support the association’s growth. At the September board meeting, members approved up to $2,500 for this investment, selecting Neon One after evaluating several options and reviewing membership management tools used by other associations.
Currently, BHCA relies on manual processes to track memberships, manage documents, and oversee grants, creating single points of failure due to the decentralized and volunteer-driven nature of the work. Membership records, for instance, are spread across multiple systems, making tracking and reconciliation difficult and labor-intensive. With Neon One, BHCA aims to improve membership management by centralizing information into a secure, accessible database, simplifying the membership renewal process and better tracking member engagement.
Grants management, a crucial component of BHCA’s work, will also benefit significantly from Neon One. Grants fund vital community projects, and the new software will help BHCA track deadlines, ensure compliance, and manage these funds more effectively. Neon One will enable the association to stay better organized and seek new funding opportunities, ultimately supporting more initiatives in Bolton Hill.
This decision is a testament to BHCA’s volunteers, who keep the association running. Neon One will reduce their administrative burden, allowing them to focus more on community engagement and less on paperwork. This change is expected to make volunteering for BHCA more rewarding and may attract additional community members to join the effort and focus on initiatives that support the needs of the community.
–Elizabeth Peters
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